Responsible Gambling at Unibet Casino
Gambling should stay what it was always meant to be: entertainment. For the overwhelming majority of players, a session on the slots or a few hands at the live tables is exactly that, a bit of fun with no lasting consequences. Unibet Casino exists to make sure it stays that way, and everything on this page is built around one simple aim: giving you the information and tools to keep your play enjoyable, controlled, and firmly within your own limits.
As an operator licensed by the UK Gambling Commission, Unibet Casino takes player protection seriously, not as a box-ticking exercise but as a genuine part of how the platform is run day to day. Below you will find a clear breakdown of the tools available to you, the warning signs worth knowing, and where to turn if gambling ever stops feeling like it should.
Our Commitment as a Licensed Operator
Unibet Casino holds a full UK Gambling Commission licence (number GBGC 45322), which means the platform is legally required to meet strict standards around fair play, secure handling of player funds, and the promotion of safer gambling. This is not optional for anyone operating in Great Britain, and it should not be optional for you either when choosing where to play.
Being licensed by the UKGC means Unibet must:
- Verify the age and identity of every player before real money gambling begins
- Provide accessible, free tools to help players manage their spending and time
- Signpost players clearly towards independent support organisations
- Participate in GAMSTOP, the UK’s national self-exclusion scheme
- Avoid marketing practices that target vulnerable people or encourage excessive play
- Cooperate with UKGC oversight and dispute resolution when something needs resolving
If you ever come across an online casino operating without a UKGC licence, treat that as a serious red flag rather than a minor detail. None of the protections described on this page are guaranteed at unlicensed sites.
Age Verification: 18+ Only
Gambling at Unibet Casino is strictly limited to players aged 18 and over, in line with UK law. Age and identity verification takes place during registration and again before your first withdrawal, using official documents such as a passport, driving licence, or a recent utility bill. This is a legal requirement, not a Unibet policy choice, and it applies equally to every licensed operator in the country.
If you are aware of anyone under 18 attempting to access an online casino account, whether their own or someone else’s, this should be reported immediately. Parents and guardians are encouraged to use device-level parental controls and filtering software as an additional safeguard, since account verification alone is not a substitute for supervision at home.
Tools to Help You Stay in Control
Every tool listed below is built directly into your Unibet Casino account settings. None of them cost anything, and most take effect immediately once activated.
Deposit Limits
You can set a daily, weekly, or monthly deposit limit from your account dashboard. Once in place, the platform will not allow you to exceed that amount, regardless of how many times you top up. Lowering a limit takes effect straight away; raising it requires a short cooling-off period, which is a standard UKGC safeguard designed to stop impulsive decisions in the moment.
Loss and Wager Limits
Beyond deposits, you can also cap the amount you are willing to lose or wager over a given period. This gives you a second layer of control that focuses on outcomes rather than just spending, which some players find more useful for tracking their actual gambling behaviour.
Session Time Reminders
Time passes quickly during a live casino session or a long run on the slots. Session reminders pop up at intervals you choose, giving you a natural point to check in with yourself and decide whether to keep playing or step away.
Reality Checks
Similar to session reminders, reality checks display a summary of your time spent and money staked since logging in. They are a small but effective nudge that keeps your actual activity visible rather than easy to lose track of.
Cooling-Off Periods
If you feel you need a short break, a cooling-off period temporarily restricts your account from real money play for a set duration, typically ranging from 24 hours to several weeks. Your account remains open, so you can return once the period ends without needing to register again.
Self-Exclusion
For anyone who needs a longer or more decisive break, self-exclusion closes your Unibet Casino account to real money gambling for a period you choose, from six months up to five years. During self-exclusion:
- You will not receive any marketing or promotional communications from Unibet
- Your account cannot be reopened early, even at your own request
- Any pending withdrawals are still processed in line with standard procedures
Self-exclusion at Unibet Casino can be requested directly through account settings or by contacting customer support.
GAMSTOP: The National Self-Exclusion Scheme
Unibet Casino participates fully in GAMSTOP, the free, UK-wide self-exclusion scheme covering every operator licensed by the Gambling Commission. Registering with GAMSTOP is different from setting a self-exclusion on a single account, because it blocks access to all participating UK-licensed gambling websites and apps at once, rather than just Unibet.
If you set up a GAMSTOP exclusion, it will apply here automatically. You can register for GAMSTOP directly and free of charge at www.gamstop.co.uk. Exclusion periods run for six months, one year, or five years, and once a period is chosen it cannot be shortened or reversed early, even if you later change your mind.
Recognising the Signs of Problem Gambling
Problem gambling does not always look dramatic, and it can develop gradually without an obvious turning point. Some signs worth paying attention to, in yourself or someone close to you, include:
- Spending more time or money on gambling than originally intended, on a regular basis
- Chasing losses by depositing again shortly after a losing session
- Gambling to escape stress, boredom, or low mood rather than for enjoyment
- Lying to family or friends about how much time or money is spent gambling
- Borrowing money, selling belongings, or missing bill payments to fund gambling
- Feeling irritable, anxious, or restless when trying to cut down or stop
- Neglecting work, studies, relationships, or personal wellbeing because of gambling
If any of this sounds familiar, it is worth taking seriously early rather than waiting for things to escalate. None of the organisations below will judge you for asking, and reaching out costs nothing.
Where to Get Independent Support
Unibet Casino works alongside, and signposts to, several independent organisations that specialise in gambling harm. These services are free, confidential, and separate from any gambling operator.
- GambleAware: information, advice, and a national helpline for anyone affected by gambling harm. Visit www.gambleaware.org or call the National Gambling Helpline free on 0808 8020 133, available 24 hours a day.
- Gambling Therapy: a free online service offering practical support and advice to anyone affected by problem gambling, including friends and family. Visit www.gamblingtherapy.org.
- GAMSTOP: the UK’s national multi-operator self-exclusion scheme. Visit www.gamstop.co.uk.
- Gamblers Anonymous UK: peer support groups held both in person and online across the country. Visit www.gamblersanonymous.org.uk.
- GamCare: treatment, support, and information for anyone experiencing gambling problems, including a free helpline. Visit www.gamcare.org.uk.
Contacting any of these organisations is completely independent of your Unibet Casino account, so nothing you discuss with them is shared with us.
A Note on Gambling and Debt
Never gamble with money set aside for essential costs such as rent, bills, or food, and never borrow money specifically to fund gambling. If you are worried about debt connected to gambling, organisations such as StepChange (www.stepchange.org) and National Debtline (www.nationaldebtline.org) offer free, independent debt advice and can help you build a plan forward.
Setting Your Limits: How to Get Started
Putting these tools in place at Unibet Casino only takes a couple of minutes:
- Log in to your Unibet Casino account and go to Account Settings
- Select the Responsible Gambling section
- Choose the limit or tool you want to set: deposit, loss, wager, session time, cooling-off, or self-exclusion
- Confirm your selection, which takes effect immediately for new or lowered limits
If you would rather speak to someone directly, our customer support team is available 24/7 by live chat, email at helpteam@unibet-uk-casino.com, or by phone on +44 20 3766 8145, and can talk you through any of these settings or apply them on your behalf.
Final Word
Unibet Casino wants every player to enjoy the games, the bonuses, and the live tables without gambling ever becoming a source of stress or harm. If you take one thing away from this page, let it be this: the tools exist, they are free, and using them is a sign of good judgement, not a failure. Play within your means, take breaks when you need them, and reach out for support the moment gambling stops feeling like fun.
18+ only. UK players only. Gambling can be addictive. Please play responsibly.