This Cookie Policy explains how Unibet Casino (“we”, “us”, “our”), operating the website unibet-uk-casino.com under UK Gambling Commission licence number GBGC 45322, uses cookies and similar tracking technologies when you visit our site. It sets out what these technologies are, why we rely on them, and how you can manage or withdraw your consent at any time. This policy should be read alongside our Privacy Policy and forms part of the terms under which you use our platform.
By continuing to browse unibet-uk-casino.com, adjusting your cookie preferences through our consent banner, or continuing to use our services after being shown this information, you are making choices about how cookies are applied to your visit. Where consent is legally required, we will not set non-essential cookies until you have given it.
What Are Cookies
Cookies are small text files placed on your computer, phone, or tablet when you visit a website. They allow a site to recognise your device on return visits, remember your preferences, and collect information about how the site is used. Cookies do not, on their own, identify you by name, though they can be linked to other data we hold about your account in accordance with our Privacy Policy.
Alongside cookies, we and our partners may use related technologies such as web beacons, pixel tags, local storage, and software development kits within our mobile app. For simplicity, this policy refers to all of these collectively as “cookies”.
Session Cookies and Persistent Cookies
- Session cookies are temporary and are deleted automatically once you close your browser. They are typically used to keep you logged in while you move between pages of the casino.
- Persistent cookies remain on your device for a set period, or until you delete them manually, and are used for things like remembering your login details or your cookie consent choices between visits.
First-Party and Third-Party Cookies
- First-party cookies are set directly by unibet-uk-casino.com and are used to operate the core functions of the site.
- Third-party cookies are set by services we work with, such as payment providers, game studios, analytics companies, and marketing partners. These parties control how their own cookies operate, subject to their own privacy notices.
Why We Use Cookies
We rely on cookies for several distinct purposes, each described below. As an operator licensed by the Gambling Commission, we also use certain cookies to support age verification, fraud prevention, and responsible gambling obligations that apply to every UK-facing gambling site.
1. Strictly Necessary Cookies
These cookies are essential for the website and your casino account to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as logging in, setting your privacy preferences, filling in the registration form, or moving between the cashier and the game lobby. Without these cookies, core services such as secure sign-in, session verification, and self-exclusion tools would not work correctly.
Because they are necessary for the operation of the site and the delivery of a service you have requested, strictly necessary cookies do not require your consent under UK law, although we still tell you about them for transparency.
2. Functional Cookies
Functional cookies remember choices you make on the site, such as your preferred language, currency, deposit limit settings, or whether you have dismissed a promotional banner. They make your return visits smoother and reduce the need to re-enter the same preferences every time you log in.
3. Performance and Analytics Cookies
These cookies collect information about how visitors use our site, such as which pages are viewed most often, how long players spend in the live casino lobby, and whether any error messages appear during registration or withdrawal. This data is aggregated and used to identify and fix technical issues, streamline navigation, and understand which parts of the platform players find most useful. Analytics cookies do not usually identify you personally.
4. Marketing and Advertising Cookies
Marketing cookies are used by us and our advertising partners to build a profile of your interests and show you offers that are more relevant to you, both on our own site and on other websites you visit. They are also used to measure how effective our promotional campaigns are and to prevent the same advert being shown to you excessively. As with all promotional communications, any offers shown to you remain subject to our full bonus terms and to the responsible gambling limits you have set on your account.
5. Social Media Cookies
Where we include social sharing buttons or embedded content linked to platforms such as Facebook, Instagram, or YouTube, those platforms may set their own cookies. These allow you to share content and can also be used by the relevant platform to build a profile of your browsing habits, in accordance with that platform’s own policies.
Cookies Used for Age Verification and Player Protection
As a Gambling Commission licensee, we are required to prevent underage access to gambling services and to support responsible gambling tools such as deposit limits, time-out periods, and self-exclusion. Certain cookies help us confirm that a self-excluded account or a device linked to GAMSTOP is correctly blocked from accessing real money play, and that responsible gambling settings you have applied continue to be enforced consistently across your sessions. These cookies are treated as strictly necessary because they exist to protect you and to meet our licensing conditions.
How Long Do Cookies Stay on Your Device
The length of time a cookie remains on your device depends on its type and purpose:
- Session cookies are removed automatically when you close your browser.
- Persistent cookies used for login convenience or language preference typically last between 30 days and 12 months.
- Analytics and marketing cookies set by third parties may remain for up to 24 months, depending on that provider’s own retention settings.
We periodically review these retention periods to ensure they are no longer than necessary for the purpose they serve.
Managing Your Cookie Preferences
You have several ways to control or limit cookies used on unibet-uk-casino.com.
Using Our Cookie Consent Tool
When you first visit our site, a cookie banner allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can return to this tool at any time by selecting the cookie settings link, usually found in the footer of the site, to review or change your choices.
Using Your Browser Settings
Most web browsers allow you to see what cookies are stored on your device and to delete them individually or block cookies from particular or all websites. Since the process differs between browsers, you may find it useful to consult your browser’s help section directly:
- Google Chrome cookie settings
- Mozilla Firefox cookie settings
- Microsoft Edge cookie settings
- Safari cookie settings
Please note that blocking or deleting strictly necessary cookies is likely to affect the functioning of your account, including your ability to log in, make deposits, or apply responsible gambling limits. Blocking these cookies may also interfere with tools designed to keep self-excluded players out of the platform, so we would encourage particular caution before disabling them.
Managing Cookies on Our Mobile App
If you use the Unibet Casino app on iOS or Android, similar tracking technologies may operate through your device’s operating system settings rather than a browser. You can review and adjust tracking permissions granted to the app through your device’s privacy or app permissions menu.
Opting Out of Third-Party Advertising Cookies
You can also manage advertising cookies set by third parties through industry opt-out tools, such as:
Cookies and Your Personal Data
Some information collected through cookies may be combined with personal data you provide when registering, verifying your identity, or making transactions on your account. Where this occurs, that data is handled in accordance with our Privacy Policy and with the UK General Data Protection Regulation and the Data Protection Act 2018. You have the same rights over cookie-derived personal data as you do over any other personal data we hold about you, including the right to request access, correction, or deletion, subject to our regulatory obligations as a licensed gambling operator.
Certain records, including those linked to identity verification, anti-money laundering checks, and responsible gambling settings, must be retained for a minimum period under Gambling Commission licence conditions and UK anti-money laundering law, even if you withdraw cookie consent or close your account.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies and technologies we use, developments in the law, or updates to our regulatory obligations. Any significant changes will be reflected in a revised version of this page, and where required by law we will ask for your renewed consent before applying any new non-essential cookies.
Contact Us
If you have questions about this Cookie Policy or how we use cookies and similar technologies, you can reach our support team through the following channels:
- Email: helpteam@unibet-uk-casino.com
- Phone: +44 20 3766 8145
- Postal address: Level 12, CityPoint Business Centre, 1 Ropemaker Street, London, EC2Y 9HT, United Kingdom
If you are concerned about your gambling activity or would like support around responsible play, you can also contact GambleAware or Gambling Therapy for free and confidential advice.
18+. Please gamble responsibly.